Last-mile delivery
The last mile, done in full view
Same-day and next-day delivery with optimised routes, live ETAs for receivers and photo or signature proof of delivery.
Overview
The final delivery is the one your customer remembers. Our drivers run optimised routes, receivers get a live ETA and a link to follow the van, and you get proof of delivery the moment the job is done.
If a delivery cannot be completed, you see why straight away and what we are doing about it.
Use cases
When customers choose last-mile delivery
Retail and e-commerce orders
Next-day and same-day home and business delivery.
Bulky items
Two-person and pallet deliveries with appointments.
Collections and returns
Scheduled pickups that close the loop back to your warehouse.
Process
How it works
- Step 1
Book
Send orders through the portal, file upload or API.
- Step 2
Route
Stops are sequenced for the most reliable delivery windows.
- Step 3
Notify
Receivers get ETA updates and a live tracking link.
- Step 4
Prove
Photo, signature and location captured at the door.
Benefits
What you get
- Live ETAs
- Receivers see a delivery window that updates as the route progresses.
- Proof you can use
- Photo and signature proof attached to the shipment and invoice.
- Failed delivery handled
- A clear reason, a re-attempt plan and a customer message — automatically.
What we need to book
- Delivery addresses and receiver contact details
- Item sizes and weights
- Delivery windows or appointment needs
What is the cut-off for same-day delivery?
Orders booked before noon on a business day can be delivered the same day within our last-mile area.
What happens if nobody is home?
The driver records the reason and evidence, the receiver is told what happens next and we re-attempt or return according to your rules.
Related services
- Parcel & expressDay-definite and time-definite parcels, domestic and international.Learn more
- Warehousing & fulfilmentReceiving, storage, pick-pack and dispatch connected to transport.Learn more
- Road freightPallets, part loads and full truckloads with booked pickup windows.Learn more
Popular with: Retail & e-commerce, Healthcare & life sciences
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