Terms of use
The rules for using this website, its estimates and tracking.
Estimates are not offers
Instant estimates on this website are indicative ranges based on the information you provide. They are not an offer to carry goods. A booking is only confirmed when we send you a confirmed quote and you accept it.
Accurate information
Prices and eligibility depend on the details you enter. If the actual dimensions, weights, goods or addresses differ, the price and service may change.
Goods we cannot carry
You must not book prohibited or illegal goods. Dangerous, restricted or controlled goods must be declared so we can check whether and how they can be carried.
Conditions of carriage
Shipments are carried under our conditions of carriage and any terms in your confirmed quote or customer agreement. If there is a conflict, those terms take priority over these website terms.
Using this website
Do not misuse the website — for example by trying to access other customers’ information, overloading our systems or submitting automated requests. Tracking information is provided for the shipment it relates to.
Content
Guides and articles are general information, not professional or legal advice. Website content belongs to us or our licensors.
Questions about these terms? Contact us.