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Specialised freight

Specialised freight, planned by specialists

Temperature-controlled, out-of-gauge, high-value and dangerous goods — reviewed by people who do this every day.

Overview

Some freight cannot be priced by a calculator. When you tell us your goods need a temperature range, exceed standard dimensions or are classed as dangerous, we route the request straight to a specialist.

You still get one timeline, one set of documents and one point of contact.

Use cases

When customers choose specialised freight

  • Temperature-controlled

    Chilled and frozen goods with monitored equipment.

  • Out of gauge

    Machinery and project cargo with route surveys and permits.

  • Dangerous goods

    Classified goods with compliant packaging, labels and declarations.

Process

How it works

  1. Step 1

    Consult

    Tell us about the goods; a specialist reviews requirements and constraints.

  2. Step 2

    Plan

    Equipment, route, permits and documents are agreed in writing.

  3. Step 3

    Execute

    Moves are monitored with extra checkpoints.

  4. Step 4

    Report

    Proof of delivery plus any condition or temperature records.

Benefits

What you get

Straight to an expert
Special handling requests skip the queue to a specialist.
Compliance built in
Restricted goods and dangerous goods are checked before booking.
Condition evidence
Records you can share with your customers and insurers.

What we need to book

  • Safety data sheets for dangerous goods
  • Temperature range and tolerance
  • Exact dimensions, weights and lifting points
  • Declared value and insurance needs
Talk to a specialist

FAQs

Specialised freight questions

See all FAQs

Why can I not get an instant price?

Specialised moves depend on equipment availability, permits and compliance checks, so a specialist prices them. We aim to reply within one business day.

Which goods can you not carry?

We do not book explosives, weapons, narcotics, radioactive material, live animals or cash online. Contact us if you are unsure.

Ready to move something?

Get an instant estimate in under a minute, or talk to a specialist about something more complex.